Terms And conditions

Effective Date: 26 October 2026

1. Introduction

Welcome to MOCCO. These Terms of Service govern your access to and use of our website and the purchase of fragrances offered through it.

By accessing our website or placing an order, you agree to these terms. If you do not agree, please do not use the website.

2. Products and Descriptions

We make reasonable efforts to display product descriptions, fragrance characteristics, images, sizes and prices accurately. However, screen settings and lighting may affect how products appear.

Fragrance preferences are subjective, and individual experiences may vary. Please review the product details carefully before placing an order.

3. Prices and Payments

All prices and applicable charges will be displayed at checkout before you confirm your purchase. Applicable taxes, shipping charges and other fees will be disclosed where required.

Payments must be completed using the payment methods available on our website. Orders may be delayed, declined or cancelled where payment cannot be verified or where fraud is reasonably suspected.

4. Orders and Acceptance

Submitting an order constitutes a purchase request. An order is subject to acceptance and product availability.

We reserve the right to contact you to verify order details or to cancel an order where necessary due to stock errors, pricing errors, suspected fraud or other legitimate reasons. If payment has already been collected for a cancelled order, any applicable refund will be processed according to the relevant refund procedure and applicable law.

5. Shipping and Delivery

Orders will be shipped to the address provided during checkout. Estimated delivery times are indicative and may vary due to location, courier operations, weather or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery details. Please contact customer support if your order is delayed, incorrectly delivered or appears to be missing.

6. Returns, Exchanges and Refunds

Returns, exchanges, cancellations and refunds are governed by our separate Return and Refund Policy.

Because fragrances are personal-care products, certain opened, used or unsealed products may be ineligible for return, subject to applicable law and any exceptions stated in our policy. This does not limit any rights you may have under applicable consumer-protection laws.

Please review the Return and Refund Policy before placing an order.

7. Product Use and Safety

Use fragrances according to the product label and instructions. Avoid contact with eyes and irritated or sensitive skin, and discontinue use if irritation occurs.

Keep products away from children, heat and open flames where indicated on the packaging. Review the ingredient information and warnings provided with the product before use.

8. Intellectual Property

All website content, including brand names, logos, text, photographs, graphics and design elements, is owned by or licensed to MOCCO unless otherwise stated.

You may not reproduce, distribute, modify or commercially use our content without prior written permission, except where permitted by law.

9. Acceptable Use

You agree not to misuse the website, attempt unauthorized access, interfere with its operation, submit fraudulent orders, introduce malicious code or use website content in violation of applicable law.

10. Limitation of Liability

To the extent permitted by applicable law, MOCCO will not be responsible for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including any non-waivable consumer rights.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how personal information is collected and handled.

12. Changes to These Terms

We may update these Terms of Service from time to time. Revised terms will be published on this page with an updated revision date. Changes will apply as permitted by applicable law.

13. Governing Law and Disputes

These terms are subject to the applicable laws of India. Disputes will be handled by the competent courts or forums in accordance with applicable law and any mandatory consumer-protection rights.

14. Contact Information

For questions about these terms, orders or products, please contact:

Brand: MOCCO
Registered Business Name: [Insert legal business name]
Email: [Insert official email address]
Phone: [Insert contact number]
Address: [Insert official business address]
Website: [Insert website URL]